When patients call at night, never let them hit voicemail.
We answer late-night calls and texts, ask what hurts, wake the doctor only for real emergencies, and write notes for everything else.
Incoming call · 11:42 PM
A patient needs help.
Escalation
Doctor paged
Practice record
Note synced
Illustrative AI-generated voices. No real patient information.
Watch how it works
See a night at your practice, handled.
A short look at how your nights change.
Try it yourself
Test the receptionist right here.
Call it out loud, or type a message below, and see exactly what your practice gets.
Call the receptionist from your browser.
Pretend you're a patient calling at midnight — describe a toothache, swelling, or a lost crown. It listens, asks follow-up questions, and tells you how a real practice would handle it.
Needs a microphone. Calls last up to 5 minutes.
Demo only — no doctor is paged. Please don't share real patient information.
What your practice would see
Once the receptionist has screened your call, the result appears here: emergency, urgent, or routine.
What it changes
What changes for your practice.
More patients, less cost, better sleep.
$1,500–$2,500+
Keep emergency patients
They come to you, not to another office.
$800–$1,200+/mo
Spend less
Costs $499 a month instead of a pricey answering service.
Zero interruptions
Doctors sleep
No 3 AM calls for simple questions.
No typing on Monday
Notes done for you
Already saved in Open Dental or Dentrix by morning.
From first ring to follow-up
What happens when someone calls at night.
From the first ring to the notes on your desk.
- 01 / 04
11:42 PM
A patient calls or texts at night
A friendly voice picks up right away and listens.
Call connected00:08“Severe swelling near my lower molar — it’s throbbing and I can’t sleep.”
SMS thread opened with the same patient - 02 / 04
A few questions
We ask what hurts
Swelling, bleeding, or bad pain? That's an emergency. Anything else waits for morning.
Screening checklist
- Facial swellingReported
- FeverReported
- Pain levelSevere
- Routine requestNo
Meets your escalation rules
- 03 / 04
Under 30 seconds
The doctor's phone buzzes
Real emergencies reach the doctor in under 30 seconds. If they don't answer, we try a backup.
Emergency alert11:42 PMAdult patient · facial swelling with fever · severe pain. Callback number attached.
Call backView notesAlerted 24 seconds after the call began
- 04 / 04
Before morning
Notes are ready by breakfast
Everything is already typed into Open Dental or Dentrix when your team arrives.
Patient recordSavedReason for callSwelling and feverTime11:42 PMAction takenOn-call doctor contactedFollow-upMorning callbackNothing to retype on Monday
Do the math
What could your nights be worth?
See what one saved emergency case a month is worth.
Your practice, your numbers
Adjust inputsNet annual savings / revenue retained
$60,012
Per year, after the $499/month Prefermox Ops price
Illustrative estimate only. Assumes entered case volume, retention, value, and that your current call-center spend can be replaced. Actual results vary; no outcome is guaranteed.
Straightforward pricing
Better coverage shouldn’t cost your nights.
A full after-hours front desk for less than answering services charge.
Common questions
Prefermox Ops
AFTER HOURS- AI voice and SMS intake
- Emergency screening and on-call escalation
- Open Dental and Dentrix note sync
- Routine request capture
See how emergency screening and Open Dental / Dentrix sync work for your practice — no commitment.
FAQ
A few good questions.
Clear answers before you commit.
The night shift is calling
Don’t let the next emergency reach voicemail.
Keep the high-value cases, protect your nights, and skip the Monday catch-up.